Smith Group Consulting

Smith Group can help you comply with federal consumer
reporting regulations. While at first you may view this
regulation as a burden, we can show you how to turn it into
an opportunity to build relationships with your customers and
turn them into supporters for your utility and its future
growth and development.

1996 Amendments to the Safe Drinking Water Act
By October of 1999, every water utility must have provided
each customer with water quality monitoring data and certain
other information. The report covered calendar year 1998.

Before July 1, 2000, a Consumer Confidence Report (CCR)
must have been issued for 1999, and by July 1 of each year
thereafter a report for the previous year must have been
distributed to every customer.